Identified: 03/18/26; Resolved: Targeting January 2027; Issue: In the Grades 6–8 Speaking DFAs (Forms 1–6) for the Summarize an Academic Presentation task, the first SAY line in each of two passages contains partially incorrect wording. "You will listen to another recorded presentation," and the incorrect text in the second passage SAY line reads, "In this part of the test, you will listen to a recorded presentation." Resolution: The DFA will be corrected for the 2026–27 administration. Workaround None. This is a directional issue only. It does not impact the student’s ability to answer the question. Identified: 02/15/26; Resolved: Targeting August 2026; Issue: In the High School CAST Interim Assessment–Life Sciences I, item number 3, there is a typo in the image depicting a formula. Resolution: The image will be corrected for the 2026–27 administration. Workaround None. This is a display issue only. It does not affect test delivery, student responses, scoring, or reporting. Identified: 07/25/25; Resolved: Targeting April 2026; The California Educator Reporting System (CERS), Custom Aggregate Reports for high school mathematics are displaying “NA” for the Target description. In this case, the NA stands for “Not Available” meaning the data is not available to render in CERS. Resolution: Smarter Balanced is working towards a solution that will make these descriptions available in CERS. Workaround Users may utilize the Smarter Balanced Content Explorer to access the relevant target descriptions.
Last update on
Our team is aware of an issue impacting the ability to reach our Support teams via our dedicated phone lines. We are monitoring the situation with our provider and will provide an additional update as soon as possible. Email and tickets submitted via the Support Portal form are reaching us as expected at this time.
Last update on
Title: Users are unable to access Microsoft 365 services in South America User impact: Some users are unable to access Microsoft 365 services. More info: Users may experience email delivery delays. intermittent connection disruptions, and encounter service unavailability (503) errors when connecting to Outlook and Teams. Additionally, users may be unable to access SharePoint sites and OneDrive content. Current status: Our telemetry indicates that service has recovered for the majority of users, and we’re continuing our work to ensure long-term stability across the affected infrastructure. To that end, we’re bringing an additional network route online and making adjustments to traffic flow to help improve connectivity to the remaining impacted service segment. Scope of impact: Some users in South America attempting to access Microsoft 365 services may be impacted. Start time: Wednesday, May 13, 2026, at 1:30 PM UTC Preliminary root cause: Intermittent network connectivity issues are causing certain network paths to become unstable, resulting in increased traffic being routed through alternate paths and leading to impact. Next update by: Wednesday, May 13, 2026, at 5:30 PM UTC
Last update on
Monitors
Issue: In the Grades 6–8 Speaking DFAs (Forms 1–6) for the Summarize an Academic Presentation task, the first SAY line in each of two passages contains partially incorrect wording. "You will listen to another recorded presentation," and the incorrect text in the second passage SAY line reads, "In this part of the test, you will listen to a recorded presentation."; Issue: In the High School CAST Interim Assessment–Life Sciences I, item number 3, there is a typo in the image depicting a formula.; The California Educator Reporting System (CERS), Custom Aggregate Reports for high school mathematics are displaying “NA” for the Target description. In this case, the NA stands for “Not Available” meaning the data is not available to render in CERS.
CAASPP
Users are unable to access Microsoft 365 services in South America
Microsoft 365 suite
Benchmark Education
Houghton Mifflin Harcourt
McGraw Hill Education
StatusGator