Turlock Unified School District

We have identified contributing factors behind the elevated database server CPU utilization that caused intermittent slowness for some districts, and corrective changes have been implemented. System performance has been stable for the past several hours. Our team will continue to closely monitor the environment, including during the morning hours when the issue has occurred, to confirm the fixes are effective. We appreciate your patience.

Identified: 07/25/25; Resolved: TBD; The California Educator Reporting System (CERS), Custom Aggregate Reports for high school mathematics are displaying “NA” for the Target description. In this case, the NA stands for “Not Available” meaning the data is not available to render in CERS. Resolution: Smarter Balanced is working towards a solution that will make these descriptions available in CERS. Workaround Users may utilize the Smarter Balanced Content Explorer to access the relevant target descriptions.

Students may be experiencing an issue with a recent ChromeOS LTS version 144.0.7559.257 that prevents Core5, PowerUp, and Lexia English from operating properly on affected devices. The recommended resolution is a minor update to ChromeOS version 144.0.7559.258 or a later version. This update includes a fix that has resolved the issue for devices that have been updated.

Barracuda XDR experienced an intermittent service disruption affecting the events ingestion and signals detection, which might have caused the delayed ingestion and alerts generation across all regions. Our engineering team promptly identified the underlying cause and implemented the appropriate corrective actions to restore normal functionality. We will continue to closely monitor the environment to ensure ongoing stability and the full restoration of expected operational performance. Dashboard access remains down.