Identified: 03/18/26; Resolved: Targeting January 2027; Issue: In the Grades 6–8 Speaking DFAs (Forms 1–6) for the Summarize an Academic Presentation task, the first SAY line in each of two passages contains partially incorrect wording. "You will listen to another recorded presentation," and the incorrect text in the second passage SAY line reads, "In this part of the test, you will listen to a recorded presentation." Resolution: The DFA will be corrected for the 2026–27 administration. Workaround None. This is a directional issue only. It does not impact the student’s ability to answer the question. Identified: 02/15/26; Resolved: Targeting August 2026; Issue: In the High School CAST Interim Assessment–Life Sciences I, item number 3, there is a typo in the image depicting a formula. Resolution: The image will be corrected for the 2026–27 administration. Workaround None. This is a display issue only. It does not affect test delivery, student responses, scoring, or reporting. Identified: 07/25/25; Resolved: Targeting April 2026; The California Educator Reporting System (CERS), Custom Aggregate Reports for high school mathematics are displaying “NA” for the Target description. In this case, the NA stands for “Not Available” meaning the data is not available to render in CERS. Resolution: Smarter Balanced is working towards a solution that will make these descriptions available in CERS. Workaround Users may utilize the Smarter Balanced Content Explorer to access the relevant target descriptions.
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We are currently investigating this issue.
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Update: We are actively working with DUO support on this issue. DUO has identified a potential cause and we are collaborating on a resolution. We will post updates as more information becomes available.
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We are continuing to investigate an issue with NotebookLM where customers may experience a temporary downgrade in their account tier. Our engineering team has identified a potential root cause related to a recent software update and is currently working on a mitigation plan. We will provide an update by Tuesday, 2026-05-19 20:30 PDT with current details. We are experiencing an issue with Gmail Android client connecting with Microsoft Exchange Online accounts beginning on Saturday 2026-05-06. Our engineering team has identified the issue and started rolling out a new version of Gmail Android release that contains the fix to unblock users. Users already on the new app version will be able to Log In and Sync their accounts successfully. We will provide more information by Thursday, 2026-05-21 17:00 US/Pacific with current details. We apologize to all who are affected by the disruption.
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Issue: In the Grades 6–8 Speaking DFAs (Forms 1–6) for the Summarize an Academic Presentation task, the first SAY line in each of two passages contains partially incorrect wording. "You will listen to another recorded presentation," and the incorrect text in the second passage SAY line reads, "In this part of the test, you will listen to a recorded presentation."; Issue: In the High School CAST Interim Assessment–Life Sciences I, item number 3, there is a typo in the image depicting a formula.; The California Educator Reporting System (CERS), Custom Aggregate Reports for high school mathematics are displaying “NA” for the Target description. In this case, the NA stands for “Not Available” meaning the data is not available to render in CERS.
CAASPP
Reports of latency, version mismatch, and trouble printing reports for some customers
Aeries Software
ClassLink
NotebookLM customers are experiencing an issue where account tiers are being incorrectly downgraded. Affected Ultra & Pro tier users are seeing Free tier features. and Gmail Android users using Microsoft Exchange Online may fail to log in due to authentication issues.
Google Workspace
Benchmark Education
Houghton Mifflin Harcourt
McGraw Hill Education
Microsoft 365 suite
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