Identified: 07/25/25; Resolved: TBD; The California Educator Reporting System (CERS), Custom Aggregate Reports for high school mathematics are displaying “NA” for the Target description. In this case, the NA stands for “Not Available” meaning the data is not available to render in CERS. Resolution: Smarter Balanced is working towards a solution that will make these descriptions available in CERS. Workaround Users may utilize the Smarter Balanced Content Explorer to access the relevant target descriptions.
The reporting queue has returned to normal levels, and report processing is functioning as expected. We are currently monitoring performance closely to confirm that systems remain stable and operating as expected. We will continue to provide updates as needed.
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We are experiencing sporadic third-party log collection performance on a small subset of tenants in the US region, affecting log collection from third-party vendors through our native third-party collectors. Marketplace integrations are not affected
Monitors
The California Educator Reporting System (CERS), Custom Aggregate Reports for high school mathematics are displaying “NA” for the Target description. In this case, the NA stands for “Not Available” meaning the data is not available to render in CERS.
CAASPP
Aeries Software
Cortex XDR/XSIAM/CLOUD - Sporadic third-party log collection performance in the US region
Palo Alto Networks
Houghton Mifflin Harcourt
StatusGator